Exchange Rules

1. General Provisions

This offer contains the main provisions, terms, and rules on the basis of which the MoneyPort service provides services to its clients. Before using the services of this service, the user must agree to all the terms set out below. Only by accepting all conditions without exception may the user proceed to use the service. These exchange rules are publicly available on the website moneyport.world.

2. Terms and Definitions Used in the Agreement

MoneyPort Service — the trademark and commercial designation of an online service system for exchanging electronic currencies.

Service Website — moneyport.world.

User — any individual or legal entity that wishes to use the services of the MoneyPort service and has accepted the Agreement in accordance with its terms.

Payment System — a software product created by a third party, representing a mechanism for accounting monetary and/or other obligations, paying for goods and services on the Internet, and organizing settlements between its users.

Electronic Currency — a monetary and/or other obligation between the developer of such currency and its user, expressed in digital form.

Payment/Transaction — a transfer of electronic and/or other currency from the payer to the recipient.

Client of a Payment System — a person who has entered into an agreement with the relevant payment system to acquire property rights of claim against it, measured in the conditional units accepted by that payment system.

Request (Application) — the expression of the User’s intention to use one of the services offered by the MoneyPort Service by completing an electronic form via the Service Website, under the terms described in this Agreement and specified in the parameters of such Request.

Source Currency — the electronic currency that the User wishes to sell or exchange.

Source Account — the wallet number or any other designation of the User’s account in the Payment System from which the Source Currency was sent.

Received Currency — the electronic currency that the User receives as a result of selling or exchanging the Source Currency.

Receiving Account — the wallet number or any other designation of the User’s account in the Payment System to which the Received Currency will be sent.

Currency Reserve — the amount of a specific Electronic Currency available to the MoneyPort Service at the time the Request is created.

Currency Exchange — the exchange of electronic currency of one payment system for electronic currency of another payment system.

Exchange Rate — the value ratio of two electronic currencies at the time of their exchange.

3. Subject of the Agreement

3.1. The subject of this Agreement is the provision by the MoneyPort Service of electronic currency exchange services to the User.

4. Procedure for Providing Services

4.1. Ordering the services of the MoneyPort Service is carried out by the User by submitting a Request via the Service Website.

4.2. Management of the transaction process or obtaining information on the status of the transaction is carried out by the User using the appropriate user interface located on the Service Website.

4.3. The MoneyPort Service executes Requests on an irrevocable basis in accordance with the operating rules of the relevant payment systems.

4.5. The MoneyPort Service is not a party to the agreement between the Payment System and the Client of the Payment System and bears no responsibility for the actions of the Payment System and its Client. The rights and obligations of the Payment System and its Client are governed by the terms of service of the respective Payment Systems.

4.6. The MoneyPort Service does not require confirmation that the sender and recipient of the funds involved in a Transaction are the same person and is not a party to the relationship between the sender and the recipient of funds or electronic currency.

4.7. The MoneyPort Service does not verify the legality or legitimacy of the User’s ownership of electronic currencies and/or funds involved in a specific Transaction.

4.8. By using the services of the MoneyPort Service, the User confirms that they lawfully own and dispose of the funds and electronic currency involved in the relevant Payment.

4.9. The User undertakes to independently calculate and pay all taxes required under the tax legislation of the User’s place of residence.

4.10. Caring about the quality of services provided to Users, the MoneyPort Service undertakes to perform all actions under this Agreement as promptly as possible.

5. Cost of Services

5.1. The cost of the Service’s services is set by the Service management and published on the Service Website.

5.2. The Service has the right to independently change exchange rates and commissions at any time unilaterally, notifying Users by publishing information about such changes on the Service Website in advance.

5.3. The Request created by the User on the Service Website specifies the exchange rate, the commission charged by the relevant Payment System for the Transaction, the remuneration of the MoneyPort Service, as well as the total amount of funds or electronic currency to be transferred.

5.4. The MoneyPort Service charges its remuneration at the time the relevant Transaction is carried out. The Service fee is deducted from the amount of the Received Currency.

6. Exchange of Electronic Currency

6.1. By submitting a Request, the User instructs, and the MoneyPort Service, on its own behalf and at the User’s expense, performs actions to exchange Electronic Currency of one Payment System (Source Currency) for Electronic Currency of another Payment System (Received Currency) selected by the User.

6.2. The User undertakes to transfer the Source Currency in the amount specified in the Request, and the MoneyPort Service, after receiving the corresponding Electronic Currency, undertakes to transfer to the User the Received Currency calculated at the exchange rate and in accordance with the Service tariffs.

6.3. The amount of the MoneyPort Service remuneration is reflected in the Request and is confirmed by the User by clicking the “Exchange” button on one of the user interface pages when submitting the Request.

6.4. The obligation of the MoneyPort Service to transfer the Electronic Currency to the User is considered fulfilled at the moment the Electronic Currency is debited from the MoneyPort Service account in the relevant Payment System, which is recorded in the transaction history of that Payment System.

6.5. The MoneyPort Service has the right to cancel a Request created by the User if the Source Currency funds have not been credited to the Service account within the time established by the regulations. The payment waiting time varies depending on the currency transferred by the User. For the User’s convenience, the waiting time (timeout) is indicated on one of the exchange checkout pages.

6.6. The MoneyPort Service has the right to suspend a transaction and retain the User’s funds in order to prevent fraudulent or other actions that may cause financial or reputational damage to the Service or the User.

6.7. The MoneyPort Service has the right to set financial and quantitative limits on Transactions. Information about such limits is published on the Service Website.

7. Entry into Force of the Agreement

7.1. This Agreement is deemed concluded as a public offer accepted by the User when submitting a Request.

7.2. Any information displayed by the MoneyPort Service on the Service Website, including information displayed during the Request submission process, constitutes a public offer.

7.3. Acceptance of the public offer is recognized as the User’s actions to complete the formation of the Request, confirming the intention to use the MoneyPort Service under the terms described in this Agreement and specified in the Request.

7.4. The date and time of acceptance, as well as the parameters of the Request, are automatically recorded by the MoneyPort Service at the moment the Request is completed.

7.5. The Agreement enters into force at the moment the User completes the formation of the Request. The User has the right to cancel the Transaction under the Request prior to payment.

8. Liability of the Parties

8.1. The MoneyPort Service bears liability to the User in an amount not exceeding the funds or electronic currency entrusted by the User.

8.2. The MoneyPort Service is not responsible for malfunctions, errors, or failures in software and/or hardware that ensure the operation of the Service, arising from reasons beyond the Service’s control, nor for losses incurred by the User in connection therewith.

8.3. The MoneyPort Service provides services exclusively for the exchange, purchase, and sale of electronic currencies. MoneyPort does not accept payments in favor of any third parties and prohibits exchanges to wallets/accounts that do not belong to the User. MoneyPort does not enter into partnership relationships or contracts with payment recipients for their goods or services and is categorically opposed to such relationships. MoneyPort may not be used as an intermediary service for settlements between buyers and sellers (customers and contractors, etc.).

8.4. The MoneyPort Service is not responsible for losses incurred by the User as a result of unlawful actions of third parties.

8.5. The User bears full responsibility for the accuracy of the information provided when completing the Request. If the User fails to provide or incorrectly provides data, the MoneyPort Service is not responsible for losses incurred as a result of such errors.

8.6. Information on Transactions is stored in the Service database and constitutes the primary source used by the Parties in the event of disputes.

8.7. The Parties are released from liability for full or partial failure to perform their obligations under the Agreement if such failure results from force majeure circumstances arising after the Agreement enters into force, due to extraordinary events that could not be foreseen or prevented by reasonable measures.

8.8. In other cases of non-performance or improper performance of obligations under the Agreement, the Parties bear liability in accordance with the legislation of the Russian Federation, taking into account the terms of this Agreement.

9. Miscellaneous Provisions

9.1. The MoneyPort Service has the right to unilaterally amend this Agreement by publishing the changes on the Service Website. Amendments enter into force from the moment of publication unless a different effective date is specified.

9.2. The MoneyPort Service has the right to refuse to accept a User’s Request without providing reasons.

9.3. In case of suspicious actions by the User during the Request submission process, the MoneyPort Service has the right to suspend such operations to prevent damage until the reasons are clarified or losses are compensated.

9.4. The MoneyPort Service has the right to refuse to perform exchange, purchase, or sale operations of electronic currencies if the transfer of the Source Currency to the Service account was made without submitting a Request via the user interfaces on the Service Website. Electronic currency transferred to the Service accounts without submitting a Request may be returned to the User upon request, less the Payment System commission, if applicable.

9.5. The MoneyPort Service has the right to send the User information about the status of the exchange process to the specified email address, as this is an integral part of the successful completion of the exchange.

9.6. All disputes and disagreements arising out of or in connection with this Agreement shall be resolved through negotiations based on a written claim from the User. Upon receipt of a claim, the MoneyPort Service must, within 15 (fifteen) days, satisfy the stated claims or send the User a reasoned refusal with all necessary documents attached. If the dispute is not resolved through the claim procedure within 60 (sixty) days, either Party has the right to apply to a court at the User’s place of residence.

The User confirms that they have read all provisions of this Agreement and unconditionally accept them.

This Agreement was published on March 1, 2022.

The date of publication of the latest amendments to the Agreement is December 8, 2023.